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BMC TrueSight Infrastructure Management 11.3 ... Troubleshooting Troubleshooting the integration with other products Troubleshooting the Infrastructure Management integrations that enable automation

BMC Server Automation Integration troubleshooting

When a flood of events is being sent to the BMC TrueSight Infrastructure Management Server and you click the BladeLogic Device History option, the following exception occurs:

faultCode:Server.Processing faultString:'com.bmc.sas.ngp.service.NGPException:Error:Fatal error while retrieving BladeLogic history for <CI_name>

If this exception occurs, you do not need to take any action. After some time, the connection is automatically restored.

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Last modified by Prathibha Mohan on Jul 28, 2016
troubleshooting bsa integration infra_management im_server data_adapters

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Troubleshooting the Infrastructure Management integrations that enable automation
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