Administrator console Services Editor tab

The Services Editor tab of the administrator console is the view that service managers, service administrators, and IT operations staff use to view business services. Service managers can view the service models that represent a company's business services. Service models are created by organizing service model components into hierarchical relationships that can then be navigated by operators and service managers from the Services Editor tab in the BMC Proactive Administrator Console or in the operator console.

In the Services Editor tab, a service manager or operator can see whether a service model component consumes the services of another service model component (consumer) or whether it provides service to another component (provider).

From the service model component, IT operations staff can view and manage the underlying events in the operator console.

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