Viewing Integration Service and PATROL Agent statuses in the operator console
The Integration Service is responsible for delivering data to the TrueSight Infrastructure Management Server for storage in the database. Integration Services are located on computers other than the computer hosting the TrueSight Infrastructure Management Server. PATROL Agents are connected to the TrueSight Infrastructure Management Server through the integration service.
The Agent Status page lists the current operating status of the Integration Services and the PATROL Agents that are associated with them. The Agent Status screen also displays information about the monitors associated with the Integration Service.
Go to Options > Administration > Agent Status, and the Agent Status page is displayed. In the Agent Status page, you can filter the Integration Service and the agent details based on the filters. The supported filters are as follows:
- Connection Active—Displays the Integration Service and its agents that are connected active with the TrueSight Infrastructure Management Server
- Agent Disconnected—Displays the Integration Service and its agents that are disconnected from the TrueSight Infrastructure Management Server
- No Filter—Displays all the Integration Services and their agents that are associated with the TrueSight Infrastructure Management Server
You can also select to view the details of a specific Integration Service and the PATROL Agents associated with it. To view a specific Integration Service or PATROL Agent, in the Integration Service/Agent box, type the name of the Integration Service or agent, and click Filter. If you have specified an Integration Service name, the details of the Integration Service and the agents associated with it are displayed. If you have specified an agent name, the agentdetails as well as the Integration Service to which it is associated are displayed.
Status information for Integration Service and PATROL Agents
Provides additional information about the agent. The supported icons are as follows:
Displays the following information in a hierarchical format:
Displays the connection status of the Integration Services and PATROL Agents (
|Version||Displays the version number of the Integration Service and PATROL Agent|
|DNS Name/IP Address|
Displays the DNS Name or the IP Address of the system hosting the Integration Service and PATROL Agent.
|OS||Displays the name and version of the operating system of the system hosting the Integration Service or PATROL Agent.|
Displays the following information:
If you click the total number of monitors hyperlink, the Show Monitors page displays information about all the monitors.
- The Agent Status page lists all the Integration Services and the agents that are connected to them, even though you do not have access to all the devices. However, if you drill down to view the monitor details, you can see only the details of the monitors to which you have access.
If the publishhost nameis different from the device FQDN, the self-monitoring events for the PATROL are associated with the device named after the publishedhost name. The message points to the device FQDN in which the PATROL Agent is running. This is not applicable if you have not set a publish host name of if the publishhost nameis same as the device FQDN.