Creating Service Model components

You can create components for a service model in the Services Editor tab in the administration console.

To create a Service Model component

1. Click the Create Component button on the Administration Console toolbar.

2. In the Create Service Component dialog box, specify the appropriate settings as described in the following table: 

   
   Create component fields

   Field	Description
   Name (required)	Specifies the name for the component. Enter a name meaningful to your organization.
   ID	Specifies the unique logical ID for the component. This is how the component is identified in the service model or in event data.
   Class	Specifies the type of component (its data class). Select the appropriate value from the list.
   Home Cell	Specifies the cell that receives events for the component.
   Site	Specifies the site where the cell is, if applicable
   Description	Briefly describes the component.
   Owner Name	Specifies the individual responsible for the component.
   Owner Contact	Specifies the contact information for the owner of the component.
   Impact Cost Per Second During Service Schedule	Specifies the cost associated with the component during service schedule timing.
   Impact Cost Unit	The unit of cost specified in Impact cost per second during service schedule.
   Status Model	Specifies the status computation model to use for the component. Values are: Standard (default) Self_preferred Cluster Weighted_cluster
   Account ID	The account ID.
   Category	Category
   Company	Company
   Aliases	Each component instance must have a unique Alias. If more than one component instance has the same alias, publishing fails.
   Department	Department
   DeviceID	Specifies the unique identification for a device.
   Floor	Floor
   Home Page URL	URL of the home page of the business.
   Host name	If you are creating a computer system CI, specifies the name of the computer system on which the CI resides; you must enter a value for this field.
   Impact Cost Per Second Off Service Schedule	Specifies the cost per second associated with the component during off-schedule time.
   Item	Item
   Manufacturer Name	Specifies the name of the manufacturer.
   Model	Specifies the model number and details, if available.
   Notes	Specifies additional information about the model.
   Priority - During Service Schedule	Specifies a priority value that you assign to the component. This value can be between one and five. Five is the lowest priority and one is the highest.
   Priority - Off Service Schedule	Specifies a priority value that you assign to the component during the off-schedule time. This value can be between one and five. Five is the lowest priority and one is the highest.
   Propagates Priority	Specify if you want the priority to be propagated to the causal components. The value can be Yes or No.
   Read Permission for Groups	Specify user groups that have read permissions. Type user groups in square brackets, each separated by a comma. If you do not specify a user group, the default user group is [BPPM Administrator].
   Region	Region where the component is located
   Room	Physical location of the component
   Schedule ID	By default, the value is 24x7x365 (always in schedule)
   Self Priority Function	The method used to compute the self-priority of a CI. Choose one of the following options: BASE_PRIORITY COST WORST_SLA_STATE
   Self Priority Function Param	Parameter that you can set to determine the priority of a CI
   Serial Number	Serial number of the component if one exists
   Short Description	Default value is n/a
   SiteGroup	Details of the business associated with the CI
   Type	Type of CI
   Users Affected	The number of users impacted if the CI becomes unavailable
   Version Number	Version number
   Write Permissions for Groups	Specify user groups that have write permissions. Type groups in square brackets, each separated by a comma. If you do not specify a user group, the default user group is [BPPM Administrator].
   Business Data	Business data
   Comment	Enter comments, if any.
   Schedule Status	Specify if High Demand Low Demand Default value of this slot is High Demand.

   
   After you have specified the mandatory fields, the Apply and OK buttons are enabled.

3. Click Apply and click OK.