This documentation space contains information about PATROL Agents when deployed in a BMC Helix Operations Management environment. If you are a TrueSight Operations Management user, see PATROL Agent 21.02. Open link

PATROL events

The PATROL Agent uses its PATROL Event Manager (PEM) engine for event management . The Event management with PATROL Agent section explains the following introductory information about PEM:

  • The different ways you can access PEM.
  • The event management services provided by PEM.
  • An overview diagram of how PEM works with other PATROL components.
  • A table of methods available for requesting event management services from PEM.
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