×
$helper.renderConfluenceMacro('{bmc-global-announcement:$space.key}')
 
 
  •  

Important

   

This documentation space contains information about PATROL Agents when deployed in a BMC Helix Operations Management environment. If you are a TrueSight Operations Management user, see PATROL Agent 22.1.

BMC PATROL Agent 22.1 for BMC Helix Operations Management Troubleshooting

Upgrade issues

Issue

On Windows, while upgrading the  PATROL Agent from version 20.08 to 21.02 by using the RunSilentInstall command on the command line, an API key error is displayed.

Workaround

Run the command without specifying the API key as:

RunSilentInstall.exe

Note

Update the API key at a later time. For more information, see Updating the API key after the installation of PATROL Agents.



Was this page helpful? Yes No Submitting... Thank you
Last modified by Shreya Gurukiran on Jun 07, 2021
upgrade command-line

Comments

Log in or register to comment.

Support information
Deployment issues
© Copyright 2014 - 2022 BMC Software, Inc.
Legal notices

Powered by Atlassian Confluence and Scroll Viewport

© Copyright 2005-2023 BMC Software, Inc. Use of this site signifies your acceptance of BMC’s Terms of Use . BMC, the BMC logo, and other BMC marks are assets of BMC Software, Inc. These trademarks are registered and may be registered in the U.S. and in other countries.