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Important

   

This documentation space contains information about PATROL Agents when deployed in a BMC Helix Operations Management environment. If you are a TrueSight Operations Management user, see PATROL Agent 22.1. Open link

BMC PATROL Agent for BMC Helix Operations Management 22.1 ... Administering Managing console connections Controlling access to the agent

Restoring access in case of lockout

If the ACL is improperly set up, all user accounts can be denied access to the agent.

To restore access to the agent, you must remove the agent configuration change file from the PATROL directory structure. For information about the agent configuration change file, see Essential controls for configuring PATROL Agents.

Warning

If you delete the agent configuration change file rather than move it, you will lose all customizations made to the file.

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Last modified by Rashmi Gokhale on Oct 12, 2019
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