Important

   

This documentation space contains information about PATROL Agents when deployed in a BMC Helix Operations Management environment. If you are a TrueSight Operations Management user, see PATROL Agent 21.3. Open link

Combining multiple methods of overriding parameters

This section describes how the PATROL Agent deals with conflicts between different methods of overriding parameters.

Using developer overrides

Do not use a developer console to override parameters on an agent that uses any other method of parameter overrides. When defining and testing the baseline properties of a parameter, connect to an agent that has only the KM loaded that you want to baseline, and no overrides.

When you are using a developer console, the console reflects the settings in the KM until you open a parameter with overrides. When you open a parameter with overrides, the console reflects the override settings, and when you save the KM the override settings are saved.

Using external file overrides and operator overrides

If an operator console tries to override a parameter and an external file override already exists for any parameter in the same application class, the console displays a message stating that the agent does not allow the override.

Overrides in external files take precedence over operator overrides.

Using external file overrides and PSL overrides

Whichever override is applied most recently is used. Normally the most recent override is the PSL command. However, if an external file change is made after the PSL function call, the override in the external file is used until the next time the set_alarm_ranges() command is run for that parameter.

Note

If a parameter has been deactivated by external file, it must be reactivated by external file. It cannot be reactivated by PSL command.

Using operator overrides and PSL overrides

Whichever override is applied most recently is used. Normally the most recent override is the PSL command. However, if an operator override is made after the PSL function call, the operator override is used until the next time the set_alarm_ranges() command is run for that parameter.

Using external file overrides, operator overrides, and PSL overrides

If an operator tries to override a parameter and an external override already exists, the operator will get a message on the console stating that the agent does not allow the override.

Otherwise, whichever override is applied most recently is used. Normally the most recent override is the PSL command. However, if an operator override or an external file change is made after the PSL function call, that override is used until the next time an override is applied.

Tip

Using multiple methods of overriding parameters is not recommended.

Was this page helpful? Yes No Submitting... Thank you

Comments