This documentation space contains information about PATROL Agents when deployed in a TrueSight Operations Management environment. If you are a BMC Helix Operations Management user, see PATROL Agent 22.1 for BMC Helix Operations Management. Open link

Known and corrected issues

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  1. Deepak Jadhav

    Hello Team,

    recently we faced an issue where we have 4 instances of PatrolAgent on one server and out of 4 agents 2 are running with root user and 2 are with PATROL user.

    After having multiple discussion / troubleshooting with BMC Support and R&D team they confirmed that this is known defect in version, so you have to apply the patch on agent which is

    Just now I have verified the link and it doesn't show that defect has mentioned.

    I am not sure why it has not been added in known and correct issues list.

    here is the link where the defect mentioned:

    Kindly add in documentation. Please.

    Thanks, Deepak Jadhav

    Jul 13, 2022 07:20
    1. Krutarth Mohakud

      Deepak Jadhav - I will check with the team and will update.

      Aug 08, 2022 01:25