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Important

   

This documentation space contains information about PATROL Agents when deployed in a TrueSight Operations Management environment. If you are a BMC Helix Operations Management user, see PATROL Agent 22.1 for BMC Helix Operations Management.

BMC PATROL Agent 22.1 Release notes and notices

Known and corrected issues

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Last modified by Krutarth Mohakud on Mar 17, 2023
reference workarounds issues known release_notes corrected technical_bulletins

Comments

  1. Deepak Jadhav

    Hello Team,

    recently we faced an issue where we have 4 instances of PatrolAgent on one server and out of 4 agents 2 are running with root user and 2 are with PATROL user.

    After having multiple discussion / troubleshooting with BMC Support and R&D team they confirmed that this is known defect in 22.1.0.01 version, so you have to apply the patch on agent which is 22.1.00.02.

    Just now I have verified the https://docs.bmc.com/docs/PATROLAgent/221/known-and-corrected-issues-1063142988.html link and it doesn't show that defect has mentioned.

    I am not sure why it has not been added in known and correct issues list.

    here is the link where the defect mentioned: https://bmcapps.my.salesforce.com/kA33n000000TVAV?srKp=ka3&srPos=0&lang=en_US

    Kindly add in documentation. Please.

    Thanks, Deepak Jadhav

    Jul 13, 2022 07:20
    1. Krutarth Mohakud

      Deepak Jadhav - I will check with the team and will update.

      Aug 08, 2022 01:25

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