Known and corrected issues
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Important This documentation space contains information about PATROL Agents when deployed in a TrueSight Operations Management environment. If you are a BMC Helix Operations Management user, see
PATROL Agent 22.1 for BMC Helix Operations Management.
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Hello Team,
recently we faced an issue where we have 4 instances of PatrolAgent on one server and out of 4 agents 2 are running with root user and 2 are with PATROL user.
After having multiple discussion / troubleshooting with BMC Support and R&D team they confirmed that this is known defect in 22.1.0.01 version, so you have to apply the patch on agent which is 22.1.00.02.
Just now I have verified the https://docs.bmc.com/docs/PATROLAgent/221/known-and-corrected-issues-1063142988.html link and it doesn't show that defect has mentioned.
I am not sure why it has not been added in known and correct issues list.
here is the link where the defect mentioned: https://bmcapps.my.salesforce.com/kA33n000000TVAV?srKp=ka3&srPos=0&lang=en_US
Kindly add in documentation. Please.
Thanks, Deepak Jadhav
Deepak Jadhav - I will check with the team and will update.
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