This documentation space contains information about PATROL Agents when deployed in a TrueSight Operations Management environment. If you are a BMC Helix Operations Management user, see PATROL Agent 22.1 for BMC Helix Operations Management. Open link

Ignoring return IPAddresses

By default, when the PATROL Agent sends an SNMP get request, the PATROL SNMP Master Agent tracks the IP address that the request was sent to. If the response does not return from the same IP Address, the agent ignores the message.

You can use the /AgentSetup/snmp/ignoreIPAddress configuration variable to override this default behavior of the PATROL Agent. If this variable is set to YES the agent will ignore the IP Address when it gets the response. If the response returns from an IP Address other than where the request was sent, the agent accepts the response.

Format and type of data

Text string (yes, no)

Default value

None (not defined)

Minimum and maximum





Setting this variable can affect the performance of the PATROL Agent.


This variable is not available in the config.default file. You must create this variable manually by using the wpconfig (Windows) or xpconfig (UNIX) utility.

Once this variable is set, you must reinitialize the agent to apply the variable.

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