This documentation space contains information about PATROL Agents when deployed in a TrueSight Operations Management environment. If you are a BMC Helix Operations Management user, see PATROL Agent 22.1 for BMC Helix Operations Management. Open link

Adding time zones to PATROL

You can use the /AgentSetup/timeZone configuration variable to define time zones that do not exist in the PATROL Agent time zone table. If you are using a system that runs in a time zone not recognized by PATROL, you can add the time zone and its offset to the /AgentSetup/timeZone variable. When the PATROL Agent finds the timeZone variable, it will add the contents to its time zone table and use the new time zone(s) data to calculate date and time.

Format and type of data


TimeZone= the name of the time zone

OffsetValue = the offset value, in minutes, for the specified time zone. Begin the OffsetValue with a + or - sign.

Default value


Minimum and maximum






If you define the timeZone variable as TZ1/+200,TZ2/-100, the PATROL Agent recognizes TZ1 and TZ2 as time zone strings and will use their corresponding offset values for date conversion calculation. By default, the value of the variable is NULL.

Was this page helpful? Yes No Submitting... Thank you