This documentation space contains information about PATROL Agents when deployed in a TrueSight Operations Management environment. If you are a BMC Helix Operations Management user, see PATROL Agent 21.02 for BMC Helix Operations Management. Open link

Event Buffering

If the PATROL Agent loses the connection to BMC ProactiveNet Event Manager, it will continue buffering events in its cache. After the connection is reestablished, the PATROL Agent will send the cached events to the BMC ProactiveNet Event Manager.

The time period for which the events are cached is configured using a pconfig variable:


Refer the following table to set the event buffering duration:

Unit usedMinutes
Minimum value15
Maximum value1440
Default value60
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