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User goals and features
PATROL for Light Weight Protocols provides a detailed view of all system activity over time so that you can detect problems, optimize systems, analyze trends, plan capacity, and manage multiple hosts simultaneously.
PATROL for Light Weight Protocols user roles
User role
Responsibility
Reference
Administrator
Administrators are responsible for installing, configuring, and maintaining the PATROL for Light Weight Protocols KM implementation.
Some of the tasks executed by an Administrator are:
Install and upgrade the product
Create users or configure the KM, create and assign roles and access groups to users
Ensure that the PATROL for Light Weight Protocols environment remains healthy over time, and uses theself-monitoring capabilities provided by the KM
End Users of PATROL Light Weight Protocols can represent a variety of different roles, such as IT Operations user, Technology Specialist, and Solution Administrator.
They usually do not execute tasks on PATROL for Light Weight Protocols, but rather access and consume results of the KM, such as the system output generated by the agent actions or menu commands.
Support of the PATROL for Light Weight Protocols KM are (internal or external) resources that can seek troubleshooting information about monitoring the KM.
