Support for third-party products
To receive full support for a BMC product, you must have that product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy.
This topic lists the minimum requirements and supported resources for the PATROL for iSeries product.
Note
To get complete compatibility information for PATROL for iSeries, use the BMC Solution and Product Availability and Compatibility Utility on the Product Availability and Compatibility page.
Before installing PATROL for iSeries, verify that the target computer meets the installation requirements listed in the following table.
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Operating systems (for PATROL Agent only) | Any of the following operating systems: - Microsoft Windows Server 2022, x86-64
- Microsoft Windows Server 2019, x86-64
- Microsoft Windows Server 2016, x86-64
- Red Hat Enterprise Linux 7.x, x86-64
- Red Hat Enterprise Linux 8.x, x86-64
- SUSE Linux Enterprise Server 12.x, 15.x, x86-64
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Minimum hardware requirements | 2 virtual CPU (vCPU), 4 GB RAM, x64 architecture |
| - IBM i 7.5
- IBM i 7.4
- IBM i 7.3
- IBM i 7.2
- IBM i 7.1
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Java Runtime Environment (JRE) | |
TrueSight Operations Management | |
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| The following ports of the iSeries host are used for data collection. | | |
|---|
| | Sign on validation over non-SSL connection | | | Sign on validation over SSL connection | | | Executing remote commands and program calls over the non-SSL connection | | | Executing remote commands and program calls over the SSL connection | | | Communicating with network print server over the non-SSL connection for monitoring Output Queues | | | Communicating with network print server over the SSL connection for monitoring Output Queues | | | |
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| User profile must have the following minimum privileges: - User class: *USER
- Special Authority: *NONE
- Authority: *USE (for objects that the KM will monitor)
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| - PATROL for iSeries: 47 MB
- PATROL Agent components: 137 MB
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