Release notes and notices
updated 19 Jun

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches. 


June 20, 20195.1.10: Service Pack 1

Released a patch to fix issues reported in the earlier versions and provide separate check boxes to monitor automatic delayed and triggered startup-type services.

January 25, 2019Technical bulletinsAdded Microsoft Windows Server 2019 support
December 19, 2018Technical bulletinsAdded Microsoft Windows Server 2019 support
May 30, 20185.1.00.01 Fix Pack 1

Released a patch to fix issues reported in the earlier versions.

List of issues that were corrected by this Fix Pack

September 25, 20175.1.00 enhancements

PATROL for Microsoft Hyper-V

  • Introduced new KM to support remote monitoring of Hyper-V environments
  • Remote monitoring of Hyper-V Servers
  • Filter based on Virtual Machine Name
  • Performance Scalability and Reliability
  • Upgrade from earlier versions not supported 


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The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what template you want to use:
    • Simple to export a lightweight PDF with no cover, table of contents, or index.
      By default, the Simple template only exports the current page.
    • Standard to export a traditional PDF with a cover, table of contents, and index.
      By default, the Standard template exports the current page and all child pages.



Getting started


Parameter Reference Database (PRD)

Monitor types and attributes


Information about the monitoring elements of the KM.



Planning and system requirements.



Information about installing the product.



Information about upgrade process.

Configuring after installation


Required post-installation configuration tasks.



Issues resolution, error messages, logs, and contacting Support.

Related products and documentation

The following list of documents provide information about all the related products:

DocumentFile size

Building a PATROL Knowledge Module Developers Guide

3.31 MB
Distribution Server Getting Started1.82 MB
PATROL Configuration Manager User Guide3.25 MB
PATROL Central Operator – Microsoft Windows Edition Getting Started1.25 MB
PATROL Console Server and RTserver Getting Started2.58 MB
PATROL Console for Microsoft Windows User Guide - Understanding the Basics of PATROL, Volume 11.88 MB
PATROL Console for Microsoft Windows User Guide - Monitoring and Managing with PATROL, Volume 21.84 MB
PATROL Console for Microsoft Windows User Guide - Customizing PATROL, Volume 32.70 MB
PATROL Security User Guide1.81 MB

PATROL History Loader Knowledge Module User Guide

2.01 MB
PATROL History Loader Knowledge Module Release Notes223 KB

TrueSight Operations Management 10.7

PATROL Agent online documentation 10.7.00

Installation Utility online documentation 10.7.00

PATROL for Event Management 2.9.00

PATROL for Log Management 2.7.30

PATROL for UNIX and Linux 9.13.20

PATROL for Microsoft Windows 5.0.00

PDFs and videos

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