Configuring Windows Services
This topic provides information about configuring services.
On the Add Monitoring Configuration window, set the following preferences:
Monitoring Solution | Monitor Profile | Monitor Type |
|---|---|---|
| Microsoft Windows Servers | Services Operating System | Windows Services |
Provide the following details:
Note
With 5.0.00 version, exclude operation is independent of the include operation. You can use Exclude Services to exclude objects, regardless of any include rules specified in the Include Services option.
You can now create a policy with Service Exclusions only.
| Field | Description |
|---|---|
| Service Configuration | |
| Disable Automatic Restart | Select this check box to disable automatic restart of the monitored services. |
| Disable Alert For Paused Services | Select this check box to disable alerts for the paused services. |
| List of Included Services | Click Add to add a list of services to monitor. |
| Service Details | |
| Generate an Alarm/Warning when service is stopped | By default, when a service is stopped, the PATROL Agent generates an alarm. However, for a particular service, you can specify a Warning instead. This feature is available for the services with a startup type of Automatic only. |
| Alert State | Select one of the following options to define the type of alert that you want to raise when the service stops:
|
| Restart service when stopped | Select this check box to restart a stopped service. |
| Enable process monitoring for the services | Select this check box to monitor the process that are associated with the configured service. By default, the PATROL Agent monitors only whether services are available. To monitor how much memory and CPU a service executable consumes, you must enable process monitoring for the service. When you enable process monitoring, the PATROL Agent monitors the service executable process and displays the monitored process beneath the NT_SERVICE application. |
| Use command line for non-responsive services | Select this check box to use command line and enter the command line in the Command line field. This option is used for the non-responsive services. |
| Command line | Enter the command line name. |
| Service Name | |
| Service Name | Enter the display name or service name that you want to monitor. Use regular expressions for the display name only. If you enter the service name, clear the Use Display Name check box. The KM uses \| characters for OR operation instead of | character. Example:
|
| Use Display Name | By default this check box is selected. If you have entered a service name in the Service Name field, clear this check box. |
| Service Startup Type | |
| Automatic |
Select this check box to monitor the services with Automatic Startup Type. This check box is enabled by default. Note If you are using BMC PATROL for Microsoft Windows Servers 5.1, use this check box for the following Startup Types - Automatic, Automatic (Trigger Start), and Automatic (Delayed Start). For BMC PATROL for Microsoft Windows Servers 5.1.10 and later, separate check boxes for trigger and delayed startup type services are provided. |
| Automatic Delayed Start | Select this check box to monitor automatic delayed start type services. |
| Automatic Trigger Start | Select this check box to monitor automatic trigger start type services. |
| Manual | Select this check box to monitor the services with Startup Type as Manual, Manual (Trigger Start). This check box is enabled by default. |
| Disabled | Select this check box to monitor the services with Startup Type as Disabled. |
| Exclude Services | |
| List of Excluded Services | Click Add to add a list of services that you do not want to monitor. |
| Service Name | Enter the display name or service name that you want to monitor. Use regular expressions for the display name only. If you enter the service name, clear the Use Display Name check box. |
| Use Display Name | By default this check box is selected. If you have entered a service name in the Service Name field, clear this check box. |
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