Fix Pack 1

The PATROL Knowledge Module for Microsoft Windows fix pack corrects issues reported in earlier versions of PATROL for Microsoft Windows. For more information about the issues, see Known and corrected issues.

This topic provides instructions for downloading and installing this patch:

Downloading the patch and installation utility

The following table provides links to the pages in the EPD website that contain the installation files for this product. From the EPD page, you can select and download the installation files for your platform. Access to the EPD website requires that you provide your BMC Support credentials. You might also be prompted to complete the Export Compliance Form.

ComponentEPD linkInstallation file name
PATROL Knowledge Module for Microsoft Windows (

Download link

Microsoft Windows/NT - psx_ALL_510001.zip

PATROL Installation Utility 11.0.00

Download link

Microsoft Windows/NT  - ins_WINDOWS_11000.zip

Installing the patch


Follow the instructions in Installing.

Was this page helpful? Yes No Submitting... Thank you