Troubleshooting

This topic describes how to troubleshoot issues in PATROL for Solaris.

Enable or disable KM debug

If you encounter certain problems using this KM, BMC Support might request you to enable the debug. 

OS monitoring debug

  • For OS Monitoring Debug log options are available as Agent action on the Solaris OS instance. For more information, see Solaris agent actions.
  • PSL Debug logs are available at the Patrol3/log/trace/<hostname>/<port>/issow.log file.
  • Remote XPC logs are available at the Patrol3/log directory.


Note

The more information you gather, the higher the load on your system. When you are finished debugging the problem that you were experiencing, remember to turn off the debug mode by clearing all logging options.

SPARC Virtualization debug

  • For Virtualization monitoring debug log options are available as Agent actions on the Virtualization instance. For more information, see Solaris agent actions.
  • PSL Debug logs are available at Patrol3/log/trace/<hostname>/<port>/issow.log file.
  • Remote XPC logs are available at the Patrol3/log directory. 

Note

The more information you gather, the higher the load on your system. When you are finished debugging the problem that you were experiencing, remember to turn off the debug mode by clearing all logging options.

Oracle Virtual Machine Manager debug

  • For Oracle VM Manager the debug log options are available on the Oracle VM Manager instance.
  • PSL Debug logs are available at Patrol3/log/trace/<hostname>/<port>/issow.log file.
  • Java debug logs are available at the Patrol3/ovm/log directory.
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