Orientation

Quick overview

This product contains Knowledge Modules and Monitoring Solutions that provide information about the resources or applications running on a monitored computer. The two terms are synonymous and are often used interchangeably.

A Knowledge Module (KM) is a set of files from which a PATROL Agent receives information about resources running on a monitored computer. A KM file can contain the actual instructions for monitoring objects or simply a list of KMs to load. KMs are loaded by a PATROL Agent and a PATROL Console.

KMs provide information for the way monitored computers are represented in the PATROL interface, for the discovery of application instances and the way they are represented, for parameters that are run under those applications, and for the options available on object pop-up menus. A PATROL Console in developer mode can change KM knowledge for its current session, save knowledge for all of its future sessions, and commit KM changes to specified PATROL Agent computers. A KM file contains the source code for a PATROL application. 

A monitoring solution is a pre-defined set of metrics that monitor the health and performance of a specific device or service. BMC monitoring solutions are composed of monitor types and attributes.

PATROL for SAP HANA enables you to monitor and manage the availability and performance of your SAP HANA environment resources. It issues visual warnings and alarms when thresholds are exceeded, allowing easy identification of areas of problem.

The monitoring tool is designed for remote monitoring using certified JDBC connector provided by SAP HANA. The KM provides availability metrics for different SAP HANA architectures and some performance metrics for key areas such as space management, buffers, and sessions. Use some of the key features of TrueSight like analytics and root cause analysis for metric consideration.

Product documentation

The PATROL for SAP HANA documentation helps new and experienced users implement or use this product. Based on your role, the following sections of the documentation are recommended. 

New usersGetting started
IT Operations user

Configuring

Technology Specialist
Solution Administrator

All users should view and set up a watch on the Release notes and notices page for the latest product information and documentation updates. 

When working in the product, click the Help icons to directly link to the topic pertaining to your task. For working offline, you can download an Adobe Acrobat PDF of this documentation from the PDFs page.

Repository

The Infrastructure Management–PATROL Repository (Repository) comprises two sets of Monitoring Solutions and KMs, known as the Base and Extended repositories.

  • The Base repository contains approximately a dozen components, including the operating system KMs.
  • The Extended repository contains approximately five dozen components, including the database KMs.

Every three or four months, several components of the Repository are enhanced or added.

PATROL for SAP HANA KM is a component of the Base repository. For information about downloading and installing the repository, see Installing.

Related product documentation

When working with the PATROL for SAP HANA product, you might also need to refer to the following documentation:

  • BMC PATROL Agent 11.0 or later
  • Infrastructure Management–PATROL Repository

Console and product compatibility

You can use the KMs and Monitoring Solutions with several BMC consoles and products. 

Products

Consoles

TrueSight Infrastructure Management 11.3, 11.0, and 10.7TrueSight console

Parameter Reference Database

The  Parameter Reference Database (PRD)  contains reports of the parameters available from the KMs and solutions in the extensive Knowledge Module (KM) library.You can access these reports in CSV, PDF, or HTML format. 

You can quickly filter the list of products by typing any portion of the product name in the filter box, as shown in the following figure.

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