Using traces

The trace function enables you to store a history of actions performed by BMC PATROL for SAP Solution Manager in various areas. The trace function enables you to keep track of the processing of the data received by BMC PATROL for SAP Solution Manager, and serves as an important tool in troubleshooting problems in the KM. After the set up, a trace icon is added to the desktop, enabling easy viewing of the trace.

The following table presents a summary of the different types of available traces.



Types of traces

Task

Description

Setup details

Parameter

A history of data collection actions performed by parameters of a specific application class

For more information, see Setting up a parameter trace.

Menu Command

A history of actions invoked through the menu commands associated with a specific application class

For more information, see Setting up a menu command trace.

Discovery

A history of actions pertaining to application class discovery and proper hierarchical organization of data in the PATROL Console

For more information, see Setting up a discovery trace.

Java Data Collector

A history of actions performed by the Java Data Collector, the major product collector responsible for retrieving data from SAP Solution Manager

For more information, see Setting up a Java Data Collector trace.

To view a trace (Windows only)



Double-click the trace icon.

The trace is displayed in the PATROL Console work area.

Note

If traces appear truncated, define a larger buffer size for the text window through the User Preferences dialog box (Options > Preferences ), on the Configuration tab.

To delete a trace (Windows only)



Right-click the trace icon and select Destroy.

The trace is deleted from the desktop.

Note

Deleting a trace does not prevent new traces from being created. To turn the trace off, select 0 as the trace level value when you set trace options.

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