Release notes and notices

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches.


  • To stay informed of changes to this space, place a watch on this page.
  • You can create a custom PDF of this release notes and notices branch.
 Click here to see the steps.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what template you want to use:
    • Simple to export a lightweight PDF with no cover, table of contents, or index.
      By default, the Simple template only exports the current page.
    • Standard to export a traditional PDF with a cover, table of contents, and index.
      By default, the Standard template exports the current page and all child pages.




December 01, 20162.0.00.01: Patch 1 for PATROL for Remedy AR ServerReleased a patch that provides an update.

September 23, 2015

2.0.00 features

BMC PATROL for AR Remedy Server provides support for the following features:

  • Monitoring BMC AR Remedy System Server 8.x and above 
  • Deleting registered BMC AR Remedy System Server instances
  • Monitoring System form with multiple qualification 
  • Configuring BMC AR Remedy System Server using Central Monitoring Administration console

Accessing online Help

Online Help for KMs is no longer available from the following consoles:

  • PATROL Central Operator – Microsoft Windows Edition
  • PATROL Central Operator – Web Edition
  • PATROL Console for Microsoft Windows
  • PATROL Console for UNIX.

However, online Help will continue to be available from the Operations console and Central Monitoring Administration. For more information, see Frequently Asked Questions on Online Help.

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