BMC PATROL for Remedy AR Server 2.0

Release notes and notices
updated 07 Apr
This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches.


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  • You can create a custom PDF of this release notes and notices branch.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.





April 7, 20232.0.04 Patch 4Fixes an issue reported in an earlier version.
March 29, 20222.0.02: Patch 2Fixes issues reported in earlier versions.
December 01, 20162.0.00.01: Patch 1 for PATROL for Remedy AR ServerReleased a patch that provides an update.

September 23, 2015

2.0.00 features

BMC PATROL for AR Remedy Server provides support for the following features:

  • Monitoring BMC AR Remedy System Server 8.x and above 
  • Deleting registered BMC AR Remedy System Server instances
  • Monitoring System form with multiple qualification 
  • Configuring BMC AR Remedy System Server using Central Monitoring Administration console

Accessing online Help

Online Help for KMs is no longer available from the following consoles:

  • PATROL Central Operator – Microsoft Windows Edition
  • PATROL Central Operator – Web Edition
  • PATROL Console for Microsoft Windows
  • PATROL Console for UNIX.

However, online Help will continue to be available from the Operations console and Central Monitoring Administration. For more information, see Frequently Asked Questions on Online Help.



Planning and system requirements.



Information about installing the product and migrating the product data.



Required post-installation configuration tasks.

Monitor types and attributes


Information about monitoring elements of the KM.



Issue resolution, error messages, logs, and contacting Support.



Interface descriptions, using the product.

Documentation for older consoles


Documentation for using and configuring older consoles.

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