System requirements

Before installing the product, verify that the target computers meet the requirements listed in the following table. This section provides release-specific information about requirements and supported resources for the PATROL for Oracle Enterprise Database product.

To obtain complete compatibility information for PATROL for Oracle Enterprise Database, access the  BMC Solution and Product Availability and Compatibility Utility. Open link

Support for third-party products

To receive full support for a BMC product, you must have that product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy. Open link

This table lists the supported resources for the PATROL for Oracle Enterprise Database product.

PATROL products
  • PATROL Agent 9.6.00 and later
  • PATROL Installation Utility 10.7.00 and later

Oracle database version
  • 19c
  • 18c
  • 12cR1
  • 12cR2
  • 11gR2
  • Provides tolerance support for Oracle Database 18c and 19c. It does not support new features available in Oracle Database 18c and 19c.

  • BMC recommends to use the latest Oracle Database JDBC driver (ojdbc8.jar) and to use the latest security fix available for the monitored Oracle Database.
    Default driver path:


TrueSight Operations Management

  • 11.x
  • 10.x
If you are using TrueSight Operations Management 11.3.04, apply the (HF#2) (or latest) hotfix. For more information, see Pre-requisite.
Operating system
  • Microsoft Windows Server 2019, x86_64
  • Microsoft Windows Server 2012, x86_64
  • Microsoft Windows Server 2012, R2 x86_64
  • Microsoft Windows Server 2016, x86_64

  • Red Hat Enterprise Linux 8.x, x86_64

  • Red Hat Enterprise Linux 7.x, x86_64

  • Red Hat Enterprise Linux 6.x, x64_64

Java Runtime Environment (JRE)

Supports any of the following Java versions:

  • Oracle Java 8.x
  • OpenJDK 8.x

Note: For the latest announcement on BMC’s Java Support policies for TrueSight monitoring solutions, see Java support for TrueSight monitoring solutions Open link

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