Supported BMC products and operating systems

This topic provides release-specific information about requirements and supported resources for PATROL for Oracle Database. To obtain complete compatibility information for PATROL for Oracle Database, see the  BMC Solution and Product Availability and Compatibility Utility.  

Support for third-party products

To receive full support for a BMC product, you must have that product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy.

PATROL products
  • PATROL Agent 9.6.00 and later
  • PATROL Installation Utility 10.7.00 and later
Oracle database version
  • 19c
  • 18c
  • 12cR2
  • 12c

TrueSight Operations Management

  • 10.x
  • 11.x
Operating system
  • Microsoft Windows Server 2019, x86_64
  • Microsoft Windows Server 2016, x86_64
  • Microsoft Windows Server 2012, R2, x86_64
  • Red Hat Enterprise Linux 8.x, x86_64
  • Red Hat Enterprise Linux 7.x, x86_64
  • HP-UX 11.32, Itanium 2
  • Oracle Solaris 10.x, x86_64, SPARC
  • Oracle Solaris 11.x, x86_64, SPARC
  • IBM AIX 7.x
  • SUSE Enterprise Linux Server 11.x, x86_64
  • Oracle Enterprise Linux 8.x, x86_64
  • Oracle Enterprise Linux 7.x, x86_64
Java Runtime Environment (JRE)

Supports any of the following Java versions:

  • Oracle Java 8.x
  • OpenJDK 8.x
  • OpenJDK 11.x

Note: For the latest announcement on BMC’s Java Support policies for TrueSight monitoring solutions, see Java support for TrueSight monitoring solutions

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