Fix Pack 3 for BMC PATROL for Oracle Database

PATROL for Oracle database fix pack corrects issues reported in earlier versions of PATROL for Oracle Database. This fix pack also includes corrections of all the problems that were addressed in version and For more information about the issues, see Known and corrected issues

This topic provides instructions for downloading and installing this fix pack:

Related topics

Improved functionalities

The following functionalities of the Oracle KM were revamped in this fix pack:

  • Availability collection - is improved by removing the redundant tablespace related metrics which are already covered in ETSM.
  • Listener monitoring - remote listener monitoring for RAC environments has been improved to handle SCAN listener discovery, MGMT listener discovery and its log monitoring.
  • ASM monitoring - is improved to start the data collection by collecting the data only after the availability collection is completed and is not affected by the mixed configuration from TrueSight and Patrol Console.

Dropped features

Support for the following attributes is dropped in this fix pack:

To download the installation files

Select and download the installation files for your platform; see the following table. Use your BMC Support credentials to access the EPD website. You might also be prompted to complete the Export Compliance Form.

ComponentEPD linkInstallation file name
PATROL Knowledge Module for Oracle fix pack (

Download link Open link

  • Windows - POK_ALL_971103.zip
  • Linux/Unix - POK_ALL_971103.tar

PATROL Installation Utility 11.3.00

Download link Open link

  • Windows  - ins_WINDOWS_11300.zip
  • UNIXins_ALL_11300.tar

Installing the PATROL for Oracle Database fix pack


PATROL for Oracle Database fix pack contains all of the files that are required for a complete product release. You can install the fix pack over an existing installation of the KM, or as a fresh installation.

To install the PATROL for Oracle Database fix pack in a PATROL environment

Follow the typical installation instructions in Installing in a PATROL environment.

To install the PATROL for Oracle Database fix pack using a TrueSight Presentation Server

Follow the instructions in Installing using a TrueSight console.

Upgrading to the PATROL for Oracle Database fix pack

If you are using an earlier version of the KM and want to preserve the configuration settings and monitoring history, you can upgrade to the fix pack by following the Upgrading instructions.

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