Before installing PATROL for Microsoft SQL Server, verify that the target computer meets the following installation requirements:
To get complete compatibility information for BMC PATROL for Microsoft SQL Server, use the BMC Solution and Product Availability and Compatibility Utility on the Product Availability and Compatibility page.
Any information about UNIX ® in the following table applies to any supported versions of Linux ® unless otherwise specified.
Requirements for installing PATROL for Microsoft SQL Server
Supports all Microsoft Windows operating systems supported by the
On Win 2008 .Net framework 4.xx is mandatory for KM version 9.6.12 and later.
Version 3.5.xx to 4.xx
Microsoft Visual C++ 2010 Redistributable package is a requirement, and it part of the .NET 3.5.xx/4.xx installation.
When package is still missing after .NET installation it must be installed separately.
|Supported Microsoft SQL Server versions|
32 or 64 bit, Standard or Enterprise edition, and clustered or non-clustered environment:
The Microsoft SQL Server that you want PATROL Agent to monitor must have SQL Server performance objects installed. These performance objects must be available to the BMC PATROL for Microsoft SQL Server KM for all the functions of the KM to operate.
|OS accounts on Microsoft Windows|
PATROL account for Microsoft Windows (used for PATROL for Microsoft SQL Server installation)
Use the following guidelines when setting up the PATROL Windows account:
|BMC TrueSight Presentation Server|
Minimum hardware requirements
X32, 2 CPU, 4 GB RAM
To validate Windows local and domain user permissions see, Validation of Windows user.
Microsoft SQL Server
Do not use Security level 3 or higher if you are using Enterprise Configuration or the PATROL Advisor.
These security levels require passwords to be entered every time the host is accessed.
The password can have special characters like @, $, and ' (single quotes).
BMC recommends to avoid the use of the following characters in the password:
BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.
BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.