Verify that the target computer meets the installation requirements listed in the following table. These requirements apply to all PATROL for Windows Servers components.
InformationSupport for third-party products
To receive full support for a BMC product, you must have that product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy.
Supported Operating Systems | |
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All components work with the following Windows operating systems: - Microsoft Windows Server 2022, x86-64
- Microsoft Windows Server 2019, x86-64
- Microsoft Windows Server 2019 Core, x86-64
- Microsoft Windows Server 2016, x86-64
- Microsoft Windows 8.1, x86-64
- Microsoft Windows 8, x86-64
- Microsoft Windows 7, x86-64
| - References to x86-64 include AMD64 and Intel 64 architecture.
- References to the operating systems mentioned include all editions of these platform families.
- Microsoft Windows Server 2019 support is available in PATROL for Log Management 2.7.30 and later.
- If you are using Microsoft Windows Server 2016 R2 Core, x86-64,
- Installing the PATROL for Log Management manually using the setup.exe utility (done by extracting the installation utility) is not supported.
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- HP-UX 11i 3 (B11.31), 64-bit, Itanium 2
| |
- IBM® AIX® 7.x, 64-bit hardware, 64-bit kernel, 64-bit ABI
| IBM® AIX® 7.x is supported till 7.2. |
- Oracle Solaris 11.x, 10.x x86-64, SPARC
| |
- Red Hat Enterprise Linux 9.x, x86-64
- Red Hat Enterprise Linux 8.x, x86-64, IBM® zSeries®, PPC64LE
- Red Hat Enterprise Linux 7.x, x86-64, PPC64LE, IBM® zSeries®
| - The zSeries® system is not supported in Simplified Chinese, Traditional Chinese, Korean, Japanese, French, and German languages.
- x86-64 refers to Opteron (AMD 64) and Intel EM64T systems that support 64-bit libraries and executable.
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- SUSE Linux Enterprise Server 15.x, x86-64, IBM® zSeries®, PPC64LE
- SUSE Linux Enterprise Server 12.x, x86-64, IBM® zSeries®, PPC64LE
- SUSE Linux Enterprise Server 11.x, x86-64, IBM® zSeries®
| - This operating system is not supported in CTJKFG.
- x86-64 refers to Opteron (AMD 64) and Intel EM64T systems that support 64-bit libraries and executable.
|
- Oracle Enterprise Linux 8.x, x86-64
- Oracle Enterprise Linux 7.x, x86-64
- Oracle Enterprise Linux 6.x, x86-64
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- CentOS 8.x, x86-64
- CentOS 7.x, x86-64
- CentOS 6.x, x86-64
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- Debian 10.x (buster), x86-64
- Debian 9.x (stretch), x86-64
- Debian 8.x (jessie), x86-64
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