Supported services

This KM enables you to monitor the performance of the cloud environment and optimize the service level by using the following capabilities:

• In-depth monitoring capabilities:
  With BMC PATROL for AWS you can configure multiple accounts provided by Amazon Web Services and collect performance data by leveraging the data collection and monitoring capabilities of the PATROL Agent. You can monitor the following services. The Elastic Computer Cloud (EC2), Elastic Block Store (EBS), and Elastic Load Balancing (ELB) services are monitored by default.
  
  

  Service	Details
  Apache Kafka	Monitors the performance and availability of Apache Kafka service including brokers, clusters, and topic.
  API Gateway	Monitors API stage and provides information about errors, cache hits, count, and latency.
  Auto Scaling	Monitors the changes in the number of EC2 instances in Auto Scaling groups. It provides information about CPU, disks, and network usage.
  CloudFront	Monitors CloudFront distribution instance and provides information about error rates, bytes uploaded and downloaded, and requests.
  Cloud HSM	Monitors all cloud hardware security modules and provides information about HSM keys, HSM SSL, temperature, users, and Eth2 interface.
  Document DB	Monitors DocumentDB instances and clusters and provides information about storage, cache, connections, CPU, replica lag, disks, memory, and network.
  DynamoDB	Monitors DynamoDB tables and provides information about consumed read and write capacity, request latency, and throttled read and write requests.
  ElasticCache	Monitors memcached clusters and nodes and provide information about CPU utilization, swap usage, free memory of cache nodes.
  Elastic Container Service	Monitors ECS clusters and provides information about count, CPU, memory, and tasks.
  Elastic File System (EFS)	Monitors elastic file systems and provides information about credit balance, client connections, data read and written, metadata, and operations.
  Elastic Kubernetes Service (EKS)	Monitors elastic Kubernetes clusters, namespace, pods, and node groups.
  Elastic Load Balancers	Monitors data for the elastic load balancer (ELB) used by the EC2 instance.
  Elasticsearch	Monitors Elasticsearch clusters, Kibana, data nodes, JVM GC, master node, and threadpools.
  EMR	Monitors EMR clusters and provides information about apps, containers, and cluster memory.
  IoT	Monitors IoT protocols, rule actions, and rules. It provides information about connect and publish subscribe errors for protocols, and topic match for rules.
  Lambda	Monitors lambda functions for duration, errors, and invocations of Lambda functions.
  OpsWorks	Monitors OpsWorks stack, layer, and instances. It provides information about CPU, memory, load, and processes.
  Redshift	Monitors Redshift clusters and nodes and provides information about CPU and disk space utilization and read and write latency.
  Relational Database Services (RDS)	Monitors the availability of RDS instances. It provide information about database instance status, clusters, database connections, and free storage space.
  Route 53	Monitors the health checks configured in the Route 53 service. It provides information about status, connection time, and time of first byte of health checkers.
  Simple Notification Service (SNS)	Monitors published, failed, and delivered SNS notifications.
  Simple Queue Service (SQS)	Monitors sent, received, and deleted SQS messages.
  Simple Storage Service (S3)	Monitors storage and requests for S3 buckets and provides information about requests, errors, bytes uploaded and downloaded for requests, and bucket size bytes for storage.
  Storage Gateway	Monitors cache, cloud bytes and latency, upload buffer, and working storage of storage gateways.
  Virtual Private Cloud Availability	Monitors availability of Virtual Private Cloud (VPC) NAT gateways.
  VPC Transit Gateway	Monitors transit gateways and transit gateways attachments.
  VPC VPN	Monitors site-to-site connections, site-to-site tunnels, and site-to-site VPN connections.
  Web Application Firewall	Monitors web application firewalls and provides information about access control list, firewall rule group rules, and web access control list rule groups.

• Improved visualization through automatic creation and maintenance of Amazon Web Services topology construct views.
• Configuring and monitoring accounts provided by Amazon Web Services by using a TrueSight console or BMC Helix Operations Management:
  With version 2.1.00 of BMC PATROL for AWS and version 9.5.00 of PATROL Agent and above, you can configure monitoring of accounts and web services provided by Amazon Web Services by using version 9.5.00 of the BMC ProactiveNet Central Monitoring Administration console and above. This improves administrative efficiency and effectiveness by allowing configuration of web services and accounts provided by Amazon Web Services by using BMC ProactiveNet policies.