2.1.20: Service Pack 2

This service pack provides updates about the new performance and availability monitoring services of Amazon Web Services.

What's new in PATROL for Amazon Web Services 2.1.20?

Enhancements to Amazon Web Services performance and availability monitoring

PATROL for Amazon Web Services now monitors Cloud HSM and Document DB and its instances. The following metrics have been introduced to support this feature.

Monitor typeAttributes
Amazon Document DB Cluster (AWS_DOCDB_CLUSTER)
Amazon Document DB Instance (AWS_DOCDB_INSTANCE)

Downloading the installation utility and the product files

The following table provides links to the pages in the EPD website that contain the installation files for this product. From the EPD page, you can select and download the installation files for your platform. Access to the EPD website requires that you provide your BMC Support credentials. You might also be prompted to complete the Export Compliance Form.

ComponentEPD linkInstallation file name
PATROL for Amazon Web Services 2.1.20

Download link

Microsoft Windows/NT - aws_ALL_2120.zip

All Platforms - aws_ALL_2120.tar

PATROL Installation Utility 11.3.00

Download link

Linux - ins_ALL_11300.tar

Microsoft Windows/NT - ins_Windows_11301.zip

Installing the service pack 2.1.20

Follow the instructions in Installing.

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