User goals and features

PATROL for Amazon Web Services provides a detailed view of all system activity over time so that you can detect problems, optimize systems, analyze trends, plan capacity, and manage multiple hosts simultaneously. 

PATROL for Amazon Web Services user roles

User roleResponsibilityReference
Administrator

Administrators are responsible for installing, configuring, and maintaining the PATROL for Amazon Web Services KM implementation.

Some of the tasks executed by an Administrator are:

  • Install and upgrade the product
  • Create users or configure the KM, create and assign roles and access groups to users
  • Ensure that the PATROL for Amazon Web Services environment remains healthy over time, and uses the self-monitoring capabilities provided by the KM

Architecture

Installing

Upgrading

Configuring after installation

End User

End Users of PATROL for Amazon Web Services can represent a variety of different roles, such as IT Operations user, Technology Specialist, and Solution Administrator.

They usually do not execute tasks on PATROL for Amazon Web Services, but rather access and consume results of the KM, such as PATROL for Amazon Web Services reports or graphs.

Monitor types and attributes

Configuring after installation

SupportSupport of the PATROL for Amazon Web Services KM are (internal or external) resources that can seek troubleshooting information about monitoring the KM.

PATROL Agent configuration variables

Troubleshooting

Related topics


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