This documentation space contains information about PATROL Agents when deployed in a BMC Helix Operations Management environment. If you are a TrueSight Operations Management user, see PATROL Agent 23.3 Open link

Release notes and notices

Consult the following table for a list of notices and information about updates to PATROL Agent for BMC Helix Operations Management


  • To stay informed of changes to this space, place a watch on this page.
  • Ready-made PDFs are available on the PDFs and additional resources page. You can also create a custom PDF.

    The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

    Creating PDF and Word exports

    You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

    To export to PDF or Word

    1. From the Tools menu in the upper-right, select a format:
      • Export to Word to export the current page to Word format
      • Export to PDF to export the current page or a set of pages to PDF
    2. If exporting to PDF, select what you want to export:
      • Only this page to export the current page
      • This page and its children to export a set of pages
      For example, selecting This page and its children from the home page exports the entire space to PDF.




August 7, 202323.3 enhancements and patchesFixed issues reported in the earlier versions.
July 6, 202323.3 enhancements and patches
  • Automatically download configuration files from BMC Helix Operations Management.
  • Install PATROL Agent and knowledge modules by using the Microsoft Software Installer (MSI) package.
  • Improve the infrastructure performance with multiple forward proxy servers.
  • Security enhancements.
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