This documentation space contains information about PATROL Agents when deployed in a TrueSight Operations Management environment. If you are a BMC Helix Operations Management user, see PATROL Agent 22.4 for BMC Helix Operations Management. Open link

Integration with TrueSight Infrastructure Management Event Manager

The PATROL Agent generated events can be directly propagated to TrueSight Infrastructure Management Event Manager when it is integrated with the PATROL Agent. The PATROL Agent will run as client for Infrastructure Management Event Manager and thus will open a persistent TCP connection with it. The PATROL Agent can be connected to Infrastructure Management Event Manager deployed in high-availability mode by specifying the primary and secondary cells.


BMC recommends that you send PATROL Agent events to a remote cell for processing, and then propagate only select events to the TrueSight Infrastructure Management Server cell.

This integration can be configured using the PATROL Agent pconfig interface for event Filtering and Enrichment. The Enrichment and Filtering rules together form a Event Format. You can thus define Custom Formats.

In case of PATROL Agent looses a connection the connection with PATROL Agent will keep buffering Event in its cache, and will push those Events to TrueSight Infrastructure Management Event Manager once the connection comes up again.


Integration with TrueSight Infrastructure Management Event Manager is available only on PATROL Agents where the TrueSight Infrastructure Management Event Manager client library is available.

Was this page helpful? Yes No Submitting... Thank you