Preparing for installing the standalone Collection Agent

This topic provides information that you can use to prepare your environment for installing the standalone Collection Agent.


Standalone Agent and Standalone Collection Agent

All references to the Standalone Agent or Standalone Collection Agent in this document is applicable only if you are using IT Data Analytics version 11.3.01. The latest version released for a Standalone Agent is 11.3.01. Starting from version 11.3.02, no more versions will be released for the Standalone Agent. However, you can make a note of the following information:

  • You can continue to use Standalone Agent version 11.3.01 with IT Data Analytics version 11.3.02.
  • If you have created Data Collectors using a Standalone Agent in version 11.3.01, the data collection will continue to work with IT Data Analytics version 11.3.02.
  • You can also edit the Data Collectors to use PATROL Agent instead of a Standalone Agent in IT Data Analytics version 11.3.02.

Related topics

Preparing to install Open link

System requirements for IT Data Analytics Open link

Planning Open link

Preparing for installation on a Windows computer

Ensure that you meet the following requirements for installing the standalone Collection Agent on a Windows computer:

  • Read the Planning Open link topic.
  • Verify that the target host on which you want to install the standalone Collection Agent meets the System requirements for IT Data Analytics. Open link
  • Ensure that you have installed the product. For more information, see  Installing. Open link .
  • Ensure that the ports used for connecting with the Collection Station are not in use. For more information, see Communication ports and protocols Open link
  • If you want to use a secured connection between the standalone Collection Agent and the Collection Station, ensure that you have already followed the steps described at Enabling security for the Collection Station.
  • As a non-admin user, ensure that you have the following permissions to install the standalone Collection Agent. 
    (Generally, admin users are expected to already have these permissions.)
    • Write permissions to the directory in which you want to install the standalone Collection Agent.

      Tip

      Default directory for installing the standalone Collection Agent is, C:\Program Files \BMC Software\TrueSight\ITDA.

    • Write permissions to the C:\Windows directory; this is needed by the installer to create the ProductRegistry.xml file.
    • Permissions to create an environment variable.
    • Permissions to add a registry key and update a registry key.
    • Permissions to install, start, stop, and uninstall the product services.

Preparing for installation on a Linux computer

Ensure that you meet the following requirements for installing the standalone Collection Agent on a Linux computer:

  • Read the Planning Open link topic.
  • Verify that the target host on which you want to install the standalone Collection Agent meets the System requirements for IT Data Analytics. Open link
  • Ensure that you have installed the product. For more information, see  Installing. Open link .
  • Ensure that the ports used for connecting with the Collection Station are not in use. For more information, see Communication ports and protocols Open link
  • If you want to use a secured connection between the standalone Collection Agent and the Collection Station, ensure that you have already followed the steps described at Enabling security for the Collection Station.

  • To perform the installation on a remote Linux computer, enable the X Window System and set the DISPLAY variable to launch the installer user interface. To do so, run the following command:
    DISPLAY=hostName:0.0
    export DISPLAY
    where hostName refers to the name of the computer on which you want to launch the installer.
  • As a non-root user, ensure that you have the following permissions to install the standalone Collection Agent:
    (Generally, root users are expected to already have these permissions.)
    • Write permissions to the directory in which you want to install the product.

      Tip

      Default directory for installing the standalone Collection Agent is, /opt.

    • Write permissions to /opt directory; this is needed by the installer to create the ProductRegistry.xml file. If /bmc directory exists under /opt, then you need write permissions to /opt/bmc directory.

    • Permissions to create an environment variable.

    • Write permissions to the /etc/profile directory.

    • Write permissions to the /etc/ch.cshrc directory.

    • Write and execute permissions to the /etc/init.d directory.

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