User authorization is enabled based on this role and user group association. For more information, see Authenticating users with Remedy Single Sign-On or IT Data Analytics.
The Roles tab allows you to edit roles and assign user groups as explained in the following sections :
Icons and associated functions on the Roles tab
The Roles tab allows you to manage role and user group associations. To access this tab, navigate to Administration > Roles. From here, you can perform the following actions:
Edit the selected role and modify the user group associations.
The Roles tab provides the following information:
Name of the role–Super Admin, App Admin, and Troubleshooter.
List of user groups associated with the role.
To edit a role, on the Administration > Roles tab, click Edit Role, provide the following information, and click Update.
Name of the role – Super Admin, App Admin, or Troubleshooter.
This field is disabled by default.
Type the user group name that you want to associate with the role.
You can see type-ahead suggestions matching with the user group name that you typed.
These names are displayed based on whether you are using TrueSight IT Data Analytics or Remedy Single Sign-On to manage user authorizations.