Enabling security for communication between IT Data Analytics and other components

TrueSight IT Data Analytics communicates with the following external components:

  • TrueSight Presentation Server: Based on the context of communication, TrueSight IT Data Analytics server operates as a client or a server when it is communicating with the Presentation Server.
  • TrueSight Infrastructure Management: TrueSight IT Data Analytics operates as a client when it is communicating with the Infrastructure Management server.
  • Remedy Single Sign-On Server: TrueSight IT Data Analytics operates as a client when it is communicating with the Remedy Single Sign-On Server.
Related topics

Communication ports and protocols

Security considerations

TLS considerations for IT Data Analytics

Integrating with Infrastructure Management and ProactiveNet

Integrating with Infrastructure Management and ProactiveNet cells

The following sections describes the procedure to secure the communication between TrueSight IT Data Analytics and other components:

To secure the communication between IT Data Analytics and Presentation Server

TrueSight IT Data Analytics operates as a client or server based on the context of communication. To secure the communication, perform the following:

  • Create signed certificate for the Presentation Server .
  • Import Presentation Server's signed certificate into the IT Data Analytics server truststore .
  • Create signed certificate for IT Data Analytics .
  • Import IT Data Analytics server's signed certificate into the Presentation Server truststore .

To secure the communication between IT Data Analytics and Remedy Single Sign-On server

TrueSight IT Data Analytics operates as a client when it is communicating with Remedy Single Sign-On server. 

  • Create signed certificate for the Remedy Single Sign-On server .
  • Import Remedy Single Sign-On server's signed certificate into the IT Data Analytics server truststore .

To secure the communication between IT Data Analytics and Infrastructure Management server

TrueSight IT Data Analytics operates as a client when it is communicating with the Infrastructure Management server. For details, see Enabling security for communication with Infrastructure Management server.

Where to go from here

Configuring a secured connection

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