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Component BMC product service pack and patch levels

This topic shows the service pack and patch levels for the products in the BMC Cloud Lifecycle Management solution. 

For a list of supported platforms for the BMC Cloud Lifecycle Management solution, use the BMC Solution and Product Availability and Compatibility Utility available on the BMC Support site at http://www.bmc.com/support.

Installed component product versions

The following table lists the versions of all the products shipped with the installer to be installed before, during, or after the BMC Cloud Lifecycle Management installation. 

ProductVersion available with the installerNotes
BMC Remedy Action Request System

18.05.005

Patch 5 for 18.05

If installing on Red Hat Enterprise Linux operating system, the minimum supported RHEL version is 6.5 or later.

BMC CMDB (formerly called Atrium Core)18.05

If installing on Red Hat Enterprise Linux operating system, the minimum supported RHEL version is 6.5 or later.

BMC Atrium Integrator18.05If installing on Red Hat Enterprise Linux operating system, the minimum supported RHEL version is 6.5 or later.
BMC Remedy IT Service Management18.05 Patch 5

Apply Patch 5 shipped with the installer.

If installing on Red Hat Enterprise Linux operating system, the minimum supported RHEL version is 6.5 or later.

BMC Remedy Service Request Management

18.05 Patch 5


Apply Patch 5 shipped with the installer.

If installing on Red Hat Enterprise Linux operating system, the minimum supported RHEL version is 6.5 or later.

BMC Remedy hot fixes-

After installing BMC Remedy products, apply the hot fixes that are shipped with the BMC Cloud Lifecycle Management installer.

BMC Remedy Mid-Tier18.05If installing on Red Hat Enterprise Linux operating system, the minimum supported RHEL version is 6.5 or later.
BMC Atrium Core Web Registry18.05If installing on Red Hat Enterprise Linux operating system, the minimum supported RHEL version is 6.5 or later.

TrueSight Server Automation, which includes:

  • TrueSight Server Automation – Application Server and Console
  • TrueSight Server Automation – Virtual Center Agent (installed manually)
  • (Optional) TrueSight Server Automation – PXE Server
  • (Optional) TrueSight Server Automation – File Server
8.9.04 Patch 3

Other certified versions:

  • 21.02
  • 20.02.01
  • 20.02

TrueSight Network Automation, which includes:

(Optional) TrueSight Network Automation – Device Agent

8.9.04 Patch 3

TrueSight Orchestration Platform, which includes:

  • TrueSight Orchestration – Configuration Distribution Peer (CDP)
  • TrueSight Orchestration – High Availability CDP
8.2.00

Other certified versions:

20.02

TrueSight Orchestration Content (cloud-specific)4.7.00 (20.19.01)Matches TrueSight Orchestration Content 20.19.01.

BMC Cloud Lifecycle Management, which includes:

  • Cloud Database Extensions
  • Cloud Platform Manager
  • Cloud Portal AR Extensions
  • Self-Check Monitor
  • Cloud Portal Web Application
4.7.00

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Certified versions for compatible products

The following table lists the versions of products officially certified by BMC Software to work with the BMC Cloud Lifecycle Management components. However, installers for these products are not shipped with the BMC BMC Cloud Lifecycle Management installer. 

ProductVersionNote
TrueSight Capacity Optimization11.3.01.001 HF1After installing TrueSight Capacity Optimization, download and apply the hot fix attached to the BMC Communities - Knowledge Article 000189993 document.
BMC Database Automation8.9.03

TrueSight Operations Management

TrueSight Infrastructure Management

10.0
BMC Remedy Single Sign On18.05
BMC Digital Workplace20.02.01After upgrading to BMC Cloud Lifecycle Management 4.7 version, download and apply the hot fix attached to the BMC Communities Knowledge Article: 128956.

Related topics

Base product versions and compatibility for upgrades (when you upgrade BMC Cloud Lifecycle Management) 

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