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Release notes and notices


Consult the following table for a list of notices and information about updates to

BMC Helix Remedyforce

. 

To view information about the self and auto upgrade push dates for the latest release, see Release schedules. 

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Known-and-corrected-issues

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Supported-languages-and-locales

Support-information

Date

Title

Summary

February, 2023

The following features are available in this initial release of

BMC Helix Remedyforce

20.23.01:

  • Permission sets
    • Availability of the outbound email address for users of permission sets
    • Availability of templates for users of permission sets
    • Queue assignment based on permission sets
  • Flows
    • Use flows to automate processes
  • Others
    • Remedyforce administrators to reset the Salesforce organization password of users
    • Create list views for service outages in Remedyforce Console
    • Create list views for service outages in Remedyforce Console

Note:

Testing guidelines: For information about the testing guidelines, see BMC-Helix-Remedyforce-20-23-01-sandbox-testing-guidelines.


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