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This documentation supports the 20.22.01 version of BMC Helix Remedyforce.

To view an earlier version, select the version from the Product version menu.

BMC Helix Remedyforce 20.22.01

Release notes and notices

This topic was edited by a BMC Contributor and has not been approved.  More information.


Consult the following table for a list of notices and information about updates to BMC Helix Remedyforce . 

To view information about the self and auto upgrade push dates for the latest release, see  Release schedules . 

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Related topics

Known and corrected issues

Supported browsers, mobile devices, and integrations

Supported languages and locales

Support information

Date

Title

Summary
April, 202220.22.01.43.18: Patch 1 for version 20.22.01

Patch 1 of BMC Helix Remedyforce 20.22.01 has the following updates:

Corrected issues: For information about issues corrected in this patch, see Known and corrected issues.

Testing guidelines: For information about the testing guidelines, see BMC Helix Remedyforce 20.22.01 Patch 1 sandbox testing guidelines.

February, 2022

20.22.01 enhancements

The following features are available in this initial release of BMC Helix Remedyforce  20.22.01:

  • Remedyforce Console
    • Enhance a list view in Remedyforce Console
    • Use a customized subject line for emails
  • Service request definitions
    • Set a default value for service request inputs
    • View relevant configuration items and assets on a service request form

Note:

Testing guidelines: For information about the testing guidelines, see BMC Helix Remedyforce 20.22.01 sandbox testing guidelines.


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Last modified by Sirisha Dabiru on Feb 13, 2023
release_notes_and_notices new fixes release_notes enhancements contributor_unapproved

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