This documentation supports releases of BMC Helix Portal up to December 31, 2021. To view the latest version, select the version from the Product version menu.

Onboarding and implementing

BMC Helix Portal provides a set of integrated products and shared common services from a single, unified view. 

When you subscribe for one or more of the integrated products, you are eligible to use BMC Helix Portal by default.


Register with BMC and activate BMC Helix Portal.

  1. Complete the BMC registration process. You receive an activation email that contains a link to activate your account and the tenant administrator user name. Click the link and set the tenant administrator password. The tenant administrator is the first user who logs on to the product. This link for setting the password remains active for 72 hours only, after which it expires.
  2. Log on to BMC Helix Portal by using the tenant administrator user name and product URL received in the activation email.

If you registered for free trial, note that free trial remains active for 14 days only. During the trial, you get unrestricted access to all the capabilities available with the integrated products and common services.

To extend the trial, to reactivate the trial after expiry, or for any other queries, contact BMC Support.

BMC Support

Trial page


Learn about the integrated products.

Learn about the integrated BMC products that are available with BMC Helix Portal.


Set up user accounts and grant access

Set up users, user groups, and roles. Assign the users and user groups to appropriate roles with permissions. Perform these operations using the product console or by running the API endpoints.

Setting up role-based access control

Performing role-based access control with REST API

Was this page helpful? Yes No Submitting... Thank you