2021 enhancements
Review the BMC Helix Portal 2021 enhancements for features that will benefit your organization and to understand changes that might impact your users.
March 20, 2021
Sync BMC Helix ITSM users into BMC Helix Portal
You can request the BMC SaaS Operations team to sync BMC Helix ITSM users into BMC Helix Portal. This capability enables cross-product access and allows BMC Helix ITSM users to authenticate into BMC Helix Portal with their existing credentials. For more information, see User identities.
Cross-launch products
You can request the BMC SaaS Operations team to enable cross-launch for the following products from BMC Helix Portal:
- Remedy with Smart IT (available with BMC Helix ITSM)
- BMC Helix Digital Workplace
- BMC Digital Workplace Catalog
- BMC Helix Innovation Suite
For more information, see Product overview.
Access integrated products
BMC Helix Portal supports the following products:
- BMC Helix Capacity Optimization
- BMC Helix AIOps
- BMC Helix Intelligent Integrations
For more information, see Product overview.
February 19, 2021
Search users by additional fields
You can search users by additional fields such as the user type, login ID, email ID, and so on.
For more information, see User endpoints in the REST API.
Add subgroup to a group
You can directly add subgroups without manually editing an existing group.
For more information, see Setting up groups.
February 05, 2021
View permissions assigned to a user
You can view permissions assigned to a user. For more information, see Setting up users for console access.
Edit the user profile information
In addition to your first name and last name, you can edit your email address in the User Profile page.
For more information, see Viewing user profile information.
January 15, 2021
Search groups and tenant-level access keys via APIs
You can search for groups and tenant-level access keys by running the API endpoints.
For more information, see the following links:
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