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This documentation supports releases of BMC Helix Dashboards up to December 31, 2021. To view the latest version, select the version from the Product version menu.

BMC Helix Dashboards 21.3 Onboarding and implementing

Migrating from BMC Helix ITSM: Smart Reporting

Important

To view the recent updates to the migration tool, select the latest version from the Product version menu.

As a tenant administrator or reporting administrator, migrate the BMC Helix ITSM reports from BMC Helix ITSM: Smart Reporting to BMC Helix Dashboards by using the migration tool. The BMC Helix ITSM: Smart Reporting application will soon be discontinued and we recommend that you plan for migrating your reports to BMC Helix Dashboards.

The migration process consists of the following tasks:

TaskActionUser personaReference
1

Assess the BMC Helix ITSM: Smart Reporting environment.

Database administratorAssessing the BMC Helix ITSM: Smart Reporting environment
2Run the migration tool.Reporting administrator/tenant administratorRunning the migration tool
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Last modified by Shantanu Chatterjee on Mar 07, 2023
transfer migrate_reports migrate_dashboards transition

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Onboarding and implementing
Assessing the BMC Helix ITSM: Smart Reporting environment
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