BMC Helix Business Workflows dashboards
As a dashboard user, use the BMC Helix Business Workflows dashboards to view the following information:
- Case reports based on status, priority, and assigned groups.
- Active BMC Helix Business Workflows license users.
- Metrics for service targets of cases.
- Customer satisfaction and performance of lines of business, assigned groups, and agents.
The following BMC Helix Business Workflows dashboards are available:
- BMC Helix Business Workflows dashboards
- License usage by Requester - Summary report
- Service Targets Against Cases dashboard
- Case survey and customer satisfaction dashboards
- Printable dashboard
Video
The following video (5:16) gives an overview of BMC Helix Business Workflows dashboards:
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