Unsupported content This version of the product has reached end of support. The documentation is available for your convenience. However, you must be logged in to access it. You will not be able to leave comments.

Upgrading the Operator Control Panel from 7.9.00 with RSSO to 7.9.01 with RSSO


The topic describes how to use the GUI installation program to upgrade the BMC Atrium Orchestrator Operator Control Panel (OCP).

Note

If you are installing a non-English version of the Operator Control Panel,  you must install it separately from the CDP. You must install the non-English OCP and CDP on separate Tomcat servers.

Before you begin

  • You must have upgraded the primary configuration distribution peer (CDP).
  • If you are using an external BMC Remedy Single Sign-On instance, it must be installed and running.
  • The repository and the primary CDP must be running.
  • You must have shut down the OCP service (see Starting-and-stopping-product-components-and-services).

To upgrade the OCP

  1. Navigate to and start the installation program for your operating system. See Performing-the-installation for the installation program names.
  2. On the splash screen, select the language in which to view the installation program, and click OK.
  3. On the Welcome panel, review the information and click Next.
  4. On the license agreement panel, select I agree to the terms of the license agreement, and click Next.
  5. On the Installation Type panel, select Upgrade an existing install, and click Next.
  6. Using the OCP upgrade worksheet, enter values in the Connection Details panel and click Next
    The installation program verifies the OCP communication with the CDP. If it detects any invalid or conflicting information, it halts the installation process and displays an error message that describes the problem. After you provide valid values, the installation continues.
  7. Click Yes when prompted to restart the server and then click Next.
  8. When you have finished reviewing the installation preview in the Installation Choices Summary panel, click Install.
  9. When the installation finishes successfully, click Done.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*