Upgrading from BAO 7.7.x, 7.8.x, and 7.9.00 with ASSO to 7.9.01 with RSSO

The upgrade methods are similar to the methods for installing a new product. You run the installation program from a graphical user interface (GUI) or from a command line. This section provides an overview of the upgrade process and the procedures for performing platform upgrades with the GUI and command-line options.

Note

BMC Atrium Single Sign-On is not supported for use with BMC Atrium Orchestrator Platform 7.9.01 and later versions.

Before upgrading

Before upgrading, review the following information.

Note

This upgrade does not support migrating users and groups from Atrium Single Sign-On to Remedy Single Sign-On. You need to recreate your users, groups, and group assignments when RSSO is installed in your environment (see Creating and managing local users and roles in Remedy Single Sign-On).

  • If you are upgrading with the embedded RSSO service, after the upgrade, in RSSO recreate your local users and groups (called roles in RSSO) and assign users to the appropriate roles.
  • If you are upgrading with an external RSSO service, before or after the upgrade, in RSSO recreate your local users and groups (called roles in RSSO) and assign users to the appropriate roles.

Related topics

Before upgrading

Preparing for upgrades from 7.7.x, 7.8.x, and 7.9.00 with ASSO to 7.9.01 with RSSO

Performing upgrades from 7.7.x, 7.8.x, and 7.9.00 with ASSO to 7.9.01 with RSSO

Upgrading silently from 7.7.x, 7.8.x, and 7.9.00 with ASSO to 7.9.01 with RSSO

Troubleshooting the installation

Configuring BMC Atrium Orchestrator to use HTTPS for information about converting from HTTP to HTTPS.



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