This topic describes how to use the GUI installation program to upgrade an activity peer (AP). During an AP upgrade, you can also upgrade the BMC Atrium Orchestrator Operator Control Panel.
Before you begin
- You must have upgraded the primary configuration distribution peer (CDP).
- If you are using an external BMC Remedy Single Sign-On instance, it must be installed and running.
- The repository and the primary CDP must be running.
- You must shut down the AP service (see Starting and stopping product components and services).
- You must have downloaded the installation files from the BMC EPD website.
- You must have completed the AP worksheet for upgrades from 7.7.x, 7.8.x, and 7.9.00 with ASSO to 7.9.01 with RSSO.
- You have logged on as an administrator and have administrator rights on the computer where you will upgrade the AP.
- If you are upgrading on a Windows computer, ensure that data execution prevention (DEP) is configured to recognize the installation program executable (see Configuring DEP on Windows computers before upgrades).
- Ensure that you have made copies of server.xml and broker-config.xml files and stored them in a safe location (see Backing up server.xml and broker-config.xml files).
- If you are upgrading on a Linux computer, run the rngd service to ensure that the system has adequate entropy (Run the rngd service on Linux computers before upgrades).
- You must have exited all other programs.
To upgrade an AP
- Navigate to and start the installation program for your operating system. See Performing the installation for the installation program names.
- On the splash screen, select the language in which to view the installation program, and click OK.
On the Welcome panel, read the information and click Next.
- On the license agreement panel, select I agree to the terms of the license agreement and click Next.
- On the Installation Type panel, select Upgrade an existing Install and click Next.
- Using the upgrade worksheet, enter the settings to upgrade the AP.
The installation program verifies the communication with the repository. If it detects any invalid or conflicting information, it halts the installation process and displays an error message that describes the problem. After you provide valid values the installation continues.
- Click Yes when prompted to restart the server and then click Next.
- When you have finished reviewing the installation preview on the Installation Choices Summary panel, click Install.
- When the installation finishes successfully, click Done.