Upgrading a high-availability CDP from 7.6.03

This topic describes how to use the GUI installation program to upgrade a configuration distribution peer designated as a high-availability CDP (HA-CDP). During the upgrade, the secondary CDP searches for and uses the primary CDP and the repository configuration settings.

Before you begin

If a problem occurs

To upgrade an HA-CDP

  1. Navigate to and start the installation program for your operating system. See Performing the installation for the installation program names.
  2. On the splash screen, select the language in which to view the installation program, and click OK
  3. On the Welcome panel, read the information and click Next.
  4. On the license agreement panel, select I agree to the terms of the License Agreement and click Next.
  5. On the Installation Type panel, select Upgrade an existing Install and click Next.
  6. Using the HA-CDP upgrade worksheet, enter settings in the next screens to upgrade the HA-CDP, including feature selection, destination directory, authentication service information, and HA-CDP connection details
  7. Click Yes when prompted to restart the server and then click Next.
  8. On the Installation Preview panel, review your settings and click Install.
  9. When the installation finishes successfully, click Done.

Where to go from here

If you have not already done so, you can upgrade any of the following: 

If you install an embedded version of BMC Remedy Single Sign-On during the upgrade process, after upgrading your BAO components you must complete the steps in Configuring a fail-safe enterprise service bus after upgrade.