Installing an authentication service before BAO 7.6.03 upgrades

You can use one of the following Remedy Single Sign-On (Remedy SSO or RSSO) authentication service options with the BMC Atrium Orchestrator (BAO) Platform upgrade from 7.6.03:

  • Embedded Remedy SSO: Use this option when you upgrade the BAO repository, CDP, and/or HA-CDP. In this scenario, Remedy SSO is installed with the BAO upgrade (you do not install it separately).
  • External Remedy SSO:  Install a supported version of Remedy SSO on a separate server before installing BAO Platform components. See 7.9.01: Service Pack 1 for supported Remedy SSO information.

Note

Remedy Single Sign-On versions 9.1.01.001 and 9.1.02.001 only support BMC Atrium Orchestrator high availability with an embedded database. Stand-alone Remedy SSO versions 9.1.01.001 and 9.1.02.001 installations do not support HA with embedded DB.

If you are installing an external Remedy Single Sign-On authentication service, install it first (prior to upgrading BAO Platform components).

Embedded Remedy SSO

If you install the embedded Remedy SSO during the BAO Platform installation, a realm named BAOLocal is automatically created during the installation of the repository, CDP, and HA-CDP if it is installed.

External Remedy SSO

Complete the steps in this section to use an external Remedy SSO.

Note

Install an external Remedy SSO only if you are not installing the embedded Remedy SSO with the BMC Atrium Orchestrator (BAO) Platform installation.

Install Remedy SSO

To install Remedy Single Sign-On, use the instructions in  Installing Remedy Single Sign-On . See 7.9.01: Service Pack 1 for the supported Remedy SSO version.

During the external Remedy SSO installation, you are prompted to choose a database type. To use Remedy SSO with BMC Atrium Orchestrator Platform, choose embedded database or Oracle database.

Create the default user, role, and realm

Note

Perform these steps only if you are using an external Remedy SSO. If you are installing the embedded Remedy SSO with the BMC Atrium Orchestrator (BAO) Platform upgrade, these steps are completed during the upgrade.

After installing Remedy SSO, you must complete the following tasks before installing BMC Atrium Orchestrator Platform components:

  1. Create a realm named BAOLocal (see Working with realms).
  2. Create a user called aoadmin (see Creating and managing local users and roles in Remedy Single Sign-On). Use the default password (see Installing the repository for the default password, which is listed after the installation instructions).
  3. Create a role called AoAdmin (see Creating and managing local users and roles in Remedy Single Sign-On).
  4.  Assign the aoadmin user to the AoAdmin role  (see Creating and managing local users and roles in Remedy Single Sign-On).