BAO

BMC Atrium Orchestrator Platform 7.8

All versions

This space contains information about the BMC Atrium Orchestrator 7.8 Platform release.

The BMC Atrium Orchestrator product is an IT-process-automation platform that enables you to implement run book automation and use Operator Control Panel (OCP) a web-based interface, that enables operators, such as service desk personnel, network operators, and IT technicians, to run workflows in a semi-automated mode in your IT environment.

BAO is part of the BMC Atrium brand of products and the following suites:

  • BladeLogic Automation Suite
  • Remedy IT Service Management Suite
  • TrueSight Operations Management (previously called BMC ProactiveNet Performance Management Suite)
  • BMC Application Management Suite
Release notes and notices
updated 01 Apr
This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches. 

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To stay informed of changes to this space, place a watch on this page. 

DateTitleSummary
April 1, 20167.8.02: Service Pack 2

Describes the enhancements, corrected issues, and installation related information.

Known and corrected issues lists the known and corrected issues.

October 27, 20157.8.01: Service Pack 1

Describes the enhancements, corrected issues, and installation related information.

Known and corrected issues lists the known and corrected issues.

July 17, 2015Development Studio update corrects transform issueDescribes the Development Studio update that corrects a transform issue and the steps to use it.
June 19, 20157.8 enhancementsDescribes the enhancements in this release.

Tip

Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.

 Click here to see the steps.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what template you want to use:
    • Simple to export a lightweight PDF with no cover, table of contents, or index.
      By default, the Simple template only exports the current page.
    • Standard to export a traditional PDF with a cover, table of contents, and index.
      By default, the Standard template exports the current page and all child pages.

XML and HTML exports

If you require an export in XML or HTML format, contact us.

 

Related topics

Known and corrected issues

Downloading the installation files

System hardware requirements

Support information

Getting started

 

Video >

Planning

 

Concepts, architecture, deployment, planning, and system requirements.

Installing

 

Preparing for installation, installing the product, and uninstalling the product.

Configuring after installation

 

Required post-installation configuration.

Upgrading

 

Upgrade process, migration, and configuration.

Troubleshooting

 

Issues resolution, error messages, logs, and contacting Support.

Using

 

Interface descriptions and using the product.

Administering

 

Security, system administration, and maintenance.

Developing workflows using BMC Atrium Orchestrator Development Studio

 

Development Studio interface, design tools, and workflow development.

Integrating

 

Integrations with other products, integration mechanisms, and web services.
Frequently asked questions and other information

 

This topic provides information that supplements the BMC Atrium Orchestrator Platform documentation.

Frequently asked questions

This section provides answers to frequently asked questions (FAQs) about BMC Atrium Orchestrator Platform.

 Where do I find release note information?

The following table describes where you can find information previously provided in release notes.

Type of information

Found here in

New features (enhancements) and other information

7.8.00 enhancements

  • Issues corrected by the base release and its service packs and patches
  • Issues that are currently open
 Where do I find information that was previously published as a flash bulletin?

Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com, this information is delivered in an "Urgent issues" topic, under Release notes and notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

 I’d like a PDF of just selected information. How can I get that?

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what template you want to use:
    • Simple to export a lightweight PDF with no cover, table of contents, or index.
      By default, the Simple template only exports the current page.
    • Standard to export a traditional PDF with a cover, table of contents, and index.
      By default, the Standard template exports the current page and all child pages.

XML and HTML exports

If you require an export in XML or HTML format, contact us.

 

Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

Top Knowledge Articles from BMC Customer Support

BMC Communities maintains a list of the top 10 Knowledge Articles (KAs) as recommended by the Customer Support team for BMC Atrium Orchestrator. 

The KAs are selected by a combination of both the collective experience of the team and other quantitative factors, with the goal of sharing the most relevant and useful information in a easy to consume format.

See Top BMC Atrium Orchestrator Knowledge Articles for the list.

Searching Knowledge Articles

From the Customer Support Knowledge Base page, in you can choose to search by BMC Atrium Orchestrator Platform and then enter a search string. You might want to search for one of the following:

  • A string from an error message to locate KAs related to that string
  • A task that you want to perform
  • A behavior that you see while working with the product

For example, if you see an error that includes the phrase "invalid transform" and you search for that string, the results will include a link to BMC Atrium Orchestrator workflow throws "invalid transform" errors when input data contains quotes KA000084014.

Additional resources from BMC

 

 

 

Videos
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