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Installing BMC Atrium Orchestrator content with the GUI installation

This topic describes the how to us the GUI installation program to install BMC Atrium Orchestrator Content.

Before you begin

  • You must have downloaded and extracted the content installation files from the BMC Electronic Product Distribution (EPD) website.
  • You must have the repository installed and running, as described in Installing the repository.
  • The computer from which you run the installation program must have network access to the repository computer.

    Note

    Ensure that you install content on 64-bit operating systems.

To install BMC Atrium Orchestrator content with the GUI installation

  1. Navigate to and start the installation program.
    • Windows: setup.cmd
    • UNIX:
      • Linux: setup.sh
      • Solaris: setup.sh
  2. On the Welcome to BMC Atrium Orchestrator panel, review the information and click Next.
  3. On the license agreement panel, select I agree to the terms of the license agreement; then click Next.
  4. On the Directory Selection panel, accept the default location, or click Browse to select a different location; then click Next.
  5. On the Installation Type panel, select Custom feature set, and click Next.
    Do not select BSM Solutions unless you have purchased a BMC solution and have reviewed the applicable documentation for that solution.
  6. On the Repository Communications Settings panel, enter the repository settings, and click Next:
    • Web Server Protocol: Select https.
    • Host Name or IP Address: Enter the fully qualified domain name of the repository.
    • Web Server Port Number
    • RepositoryUser: Enter the user name of the account created in BMC Atrium Single Sign-On that you use to log on to the repository.

      Warning

      Do not enter the default BMC Atrium Single Sign-on account amadmin in the RepositoryUser field.

    • Repository Password: Enter the password that matches the specified user account.
  7. On the Adapter Feature Selection panel, select the adapters to install, and click Next:
    • To select all adapters, select Adapters.
    • To select all the adapters in a group, select Base Adapters, BMC application adapters, or Third party adapters.

      Note

      If you select existing application adapters or base adapters, they will be updated to the current version when you click Install.

  8. On the Module Feature Selection panel, select the run books and management modules and core modules to install, and click Next.
    • To select all modules, select Modules.
    • To select all the modules in a selected group, select Run books, Management modules or Core modules.
  9. On the Installation Preview panel, review the features, and then click Install.
  10. When the installation is finished, click Done.

Troubleshooting

The BAO_content_install_log file contains the logs of the content installation, which you can use for troubleshooting installation problems.

When you install an adapter that does not have a corresponding module, the content installation program writes the following warning message to the log file:

LOG EVENT {Description=[Source roar folder does not exist for this adapter],
Detail=[Not all adapters have roar files so this may or may not be an error]} 

This warning message is informational and does not indicate that a problem occurred during the installation.

To troubleshoot problems that might have occurred during the installation, search for the BAO_content_install_log file for error messages.

Where to go from here

Perform one of the following tasks:

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Comments

  1. Blaine Simpson

    A couple tips for people new to this.

    The EPD nesting for the content downloads are crazy.  You want the "BMC Atrium Orchestrator Content <VERSION>" download.  The catgory names "BMC Atrium Orchestrator Base Adapters" and "...Application Adapters" are misleading.  The same exact download file contains not only both base plus applicatoin adapters, but it includes modules as well.  Grab the file from either category.

    There is no reason to permanently allocate a half GB of disk space for this.  After you run the installer you should run the uninstaller .../UninstallBMCContent/unnstall.sh, and then recursively remove the leftover installation directory because it is useless to you and will have to be recreated regardless if you ever run the installer again.  The only benefit to leaving that directory there is that if you run the installer again it will pre-populate the Respos connection settings.  Most people think that typing in 5 (or so) strings is not worth wasting 0.5 GB of disk space.  To be clear:  The content installation directory is totally useless to AO.  The installer uploads what you say to install to the CDP and the local content directory isn't used again.

    Nov 19, 2013 11:56