Configuring BMC Atrium Orchestrator Content
This topic describes the configuration settings for configuring the BMC Atrium Orchestrator Content. As a BMC Atrium Orchestrator user/administrator, you must configure the following adapters and modules.
Web Services adapter
The Web Services adapter is used internally to call ORCA Web Services by the BMC MyIT Service Broker module.
To configure the Web Services adapter:
- Log on to Grid Manager with administrative privileges.
- Select Manage > Adapters.
From the Adapters in Repository section, select the ro-adapter-ws adapter and click Add to the Grid.
- Click Configure to configure the Web Services adapter.
For more information, see Configuring the Web Services adapter.
BMC MyIT Service Broker module
The BMC MyIT Service Broker module is required for integrating with BMC MyIT Service Broker - BAO Connector.
To view the module configuration:
- Using BMC Atrium Orchestrator Development Studio Project Navigator, open the BMC MyIT Service Broker Integration module.
- Double-click configuration.
Consult the following table to view the configuration details.
Configuration group | Configuration item | Description |
---|---|---|
Service Broker Integration | ServiceMapping | Specifies the list of services to be made available from MyIT Service Broker
Note: Each time you add a new workflow to be supported in BMC MyIT Service Broker to be Only after a service is specified in the module configuration, it will be exposed in BMC MyIT Service Broker. |
Connection Properties | URL | Specifies the URL for the ORCA Web service that points to the peer Valid value: https://hostname:port/baocdp/orca |
UserName | Specifies the user name to log on to BMC Atrium Orchestrator peer specified in the connection properties Note: The user must have the Grid Management, Development Studio, | |
Password | Specifies the password for the user name | |
GridName | Specifies the name of the Grid where the modules are installed Default value: MyGrid | |
UseSSL Certificate | Specifies whether to use an SSL certificate to establish a secure connection | |
InstallSSL Certificate | Set the value of this element to true, if you prefer to have security Default value: false | |
AllowUnsigned Certificate | Specifies whether to allow unsigned certificates from trusted zones Valid values: true, false (default) | |
Passphrase | Specifies the Java Standard Trust Keystore passphrase Default value: changeit | |
WebService AdapterName | Specifies the name of the adapter as configured on the Grid Default value: SOAPAdapter | |
Transport | Default value: https-rpc |
BMC SDA Fulfillment Cases module
The BMC Service Desk Automation module is required for the out-of-the-box services exposed to BMC MyIT Service Broker. You can add workflows for more services that match your requirement either in the BMC SDA Fulfillment Cases module or choose to develop a new module.
Important
Install and configure the BMC SDA Fulfillment Cases module only if you want to run the out-of-the-box use cases such as unlock account, extend mailbox size, and onboard a new employee supported by the BMC MyIT Service Broker integration module.
To configure BMC SDA Fulfillment Cases module:
- Using BMC Atrium Orchestrator Development Studio Project Navigator, open the BMC Service Desk Automation module, and double-click configuration.
- You can add or update the configuration to match your requirements.
Consult the following table to view the configuration details.
Configuration group | Configuration item | Description |
---|---|---|
ActiveDirectory | ||
Connection details | Contains the integrations settings for the Microsoft Active Directory server | |
DefaultAdapterName | Specifies the name of the adapter Default value: WindowsCommandAdapter | |
Exchange | ||
Adapter | Specifies the name of the adapter Default value: MicrosoftExchangeActorAdapter | |
ServiceType | Unlock Account | Contains the configuration settings for the unlock account service |
Default_WorkInfo_Failure_Details_Text | Specifies the text to be displayed in case the use case fails Default value: There was a problem unlocking the requested account. | |
Default_WorkInfo_Complete_Details_Text | Specifies the text to be displayed when the use case is executed successfully Default value: Requested account unlocked successfully. | |
UnlockCommand | Specifies the command to be sent to the adapter Default value:
| |
Onboarding | Contains the configuration settings for the onboarding a new employee service | |
Database | Specifies the database to which the user is added Default value: DEFAULT | |
Distribution | Specifies the name of the distribution group to which the new user is added Default value: DEFAULT | |
EmailDomain | Specifies the domain on which you create a new user account Default value: default.com | |
Mailbox Size | Specifies the size of the mailbox to be created for the new user Default value: 1000MB | |
Default_Password | Specifies the password for the new user account Default value: P@ssw0rd | |
Extend Mailbox Size | Contains the configuration settings for extending a mailbox size service | |
MaxAllowedMailboxSizeinMB | Specifies the size of the mailbox that can be expanded The default unit of measurement is megabytes. Default value: 500MB | |
QuotaType | Default value: ProhibitSendReceiveQuota | |
Default_WorkInfo_Failure_Details_Text | Specifies the text to be added to the work info when the workflow fails Default value: There was a problem extending the mailbox size. | |
Default_WorkInfo_Complete_Details_Text | Specifies the text to be added to the work info when the workflow is executed successfully Default value: Mailbox Size extended successfully. | |
WorkInfo_Failure_Details_Text_GetMailbox | Default value: Failed to get the existing mailbox size. | |
WorkInfo_Failure_Details_Text _ExtensionNotAllowed | Default value: The mailbox is already at the maximum size allowed, please talk to your manager if you want to ask for an exception. | |
Default_WorkInfo_Partial_Extension _Complete_Details_Text | Default value: Requested extension was beyond the maximum size allowed. Mailbox size extended to the maximum value. |
Where to go from here
After configuring the BMC Atrium Orchestrator adapters and modules, you can now configure BMC MyIT Service Broker.
Comments
Log in or register to comment.